MACSAX offers a no questions asked return policy (less any shipping costs).
All metal mouthpieces will be delivered with a bite plate patch and Rovner ligature. We ask that you leave the bite plate patch on and only use the Rovner fabric ligature so that the piece will still be in new condition when returned.
For hard rubber mouthpieces, we will include a bite patch to protect the beak in case you decide to return it.
Please notify us within 10 days of receiving the piece with your intent to return. If you simply feel you need a different tip opening we will exchange at no cost.